Is there a code for Forwarding an IPCC pilot number?
Is there a simple code to dial on a Cisco phone that will forward calls, placed to an IPCC group, to different IPCC group during times when coverage is needed?
We have times where there is just one agent, and she has to go to lunch! So far, someone is brought in to cover her IPCC calls, but we'd like to be able to forward the calls to ring to a nearby IPCC group.
(Keep in mind) - The IPCC pilot number is not the Agent extension, and does not appear on a phone, so we can't use the CallFwd softkey.
If there's not a simple forwarding code for forwarding an IPCC pilot number - is there a not so simple way?
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...