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New Member

Is there a report that shows busy hour on the half hour?

I'm looking for a report that shows the inbound calling volume on a half-hour basis. I need to determine the peak usage timeframes. Is this something that is in a canned report and I just need to pick the right parameters to run the report? or is this a custom report?

2 REPLIES

Re: Is there a report that shows busy hour on the half hour?

can you please provide bit more explanation as to what you are looking?

Thanks,

Baseer.

New Member

Re: Is there a report that shows busy hour on the half hour?

Hello Ron,

Did you happen to find an answer to your question?

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