ICM script that runs an external IPIVR script that collects five digits and returns it to ICM as PeripheralVariable9. Then returns a ?Dynamic Label? of PeripheralVarible9. If agent is on a call or in ready status and doesn?t answer the call after 19 second it goes to the RONA script. At the end of the RONA script I have a dynamic label that send the call directly to voice mail for PeripheralVariable9.
I did an dump log on OPC and found that the PeripheralVariables are not making it to the RONA script. Any ideas, anyone? Below is the OPC log. DN for the RONA is 70999.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...