Thanks Chris. What if I have IPCC Express Premium? I read that it has an integrated IVR? Does that mean that it is included in the CRS install when I select IPCC Express? This integrated IVR for IPCC Express Premium can reside on the same server unlike IP-IVR, correct?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...