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IVR/IPQM upgrade from 2.2.5 to 3.1.3

balukr
Level 2
Level 2

We have IP IVR/QM 2.2.5 and we are upgrading to 3.1.3 and moving at the same time to a new server.

What is the best procedure to do it?I'm not clear with Cisco Doc's.

Have anyone done this before?

Thanks in advance

Balu

1 Reply 1

b.hsu
Level 5
Level 5

The supported upgrade procedure from 2.2.5 to 3.1.3 is documented starting on page 39 of

this doc:

http://cisco.com/application/pdf/en/us/guest/products/ps5368/c2001/ccmigrati

on_09186a008018e260.pdf

This Doument should helps you Cisco CallManager Compatibility Matrix:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm