we are using CVP (IVR) . Now when ever customer dials in ,IVR prompts customer Press 1 for billing ,
Press 2 for sales ,
Press 3 for pin change . and
press 9 to talk to agent.
we have enabled bargin option .
Now what we want that customer should listen full menu before pressing 9 . if we disable bargin option then all customers are force to listen full menu . but we only want this thing to happen with customers who press 9 straight way when their call lands on IVR .
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...