You need to provide more details, is this solution going to include ACD functionallity or just IVR?
Is it going to be distributed or centrelized, if distributed, how many E1s per location?
Cisco has 2 IVR solotions: IP-IVR (based on CRS engine) and CVP which extends IVR/ACD functionallity to the edge router. Both can integrate with Cisco ICM to provide IPCC Enterprise Conctact Center solution.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...