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Community Member

Jabber extensions and CUIC Report Outbound Calls

Hello,

 

I am running CUCM 10.5 and UCCX 10.6. I have some users with Jabber who don't need to be logged in on UCCX as they are doing outbound calls.  If i want to get reports from these extensions, do i need to have them logged in on UCCX?. I really appreciate the help and the cisco link with this information. Thank you in advance. 

 

Kind regards,,

 

Alexis

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