Re: JTAPI Trigger Configuration (Max Number Of sessions)
If I understand your question correctly, if you set a Route Points maximum number sessions to 1. Then only 1 call can be active for that route point at anyone one time. The second call would get a busy. Generally, you want this to equal the number of CTI Ports you have configured (unless you are breaking up your CTI ports seperately per application but this isn't common).
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...