Is this statement possible? I have continuously lost historical dataâ¦how do you move it to a new server/supported by Cisco?
Build (2) new Unified Contact Center Express 7.0(1) platforms/servers to replace UCCX 4x. All existing UCCX 4.x call flows, prompts, messages and other aspects of the existing IPCC express infrastructure will be duplicated to the new 7.0 express.
Historical Data for reporting will be migrated forward.
Sorry, you cannot migrate the historical data on new UCCX version, your only option at this time is to put it on another server and develop crystal reports or other tools to run it reports against it. I heared Cisco is working on a tool to allow for the migration in the future, we'll see.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
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CUCM Database Replication is an area in which Cisco customers and
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