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New Member

Last agent to log out

Is there a way to restrict an agents logout if there are still callers in queue?

CallManager 4.1

IPCC Express 4.X Enhanced

1 REPLY
New Member

Re: Last agent to log out

I am not sure about the restricting an agent to logout. But I have put catches in my scripts in the past to loop through the queue like 3 time, then check for NotLogged in agents. If this is true, then I would send calls to vm or afterhours prompts. If false, then send to queueloop..

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