cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
304
Views
0
Helpful
1
Replies

Latest available IPCCX

Chris Deren
Hall of Fame
Hall of Fame

Has 4.0(3) been put on hold? What is the current available IPCCX release, is it 4.0(1)?

Chris

1 Reply 1

srikrama
Level 1
Level 1

Hi,

The current version available is 4.0(3).Next version 4.0(4) is on hold.

Refer the cisco alert below for 4.0(4) hold:

Cisco Field Alert

Effective Date: February 3, 2006

Affected Products: Cisco IPCC Express and IP IVR

Affected Releases: Upgrades from any CRS 3.x to CRS 4.0(1), 4.0(2), and 4.0(3)

Issue: While most customers have successfully upgraded to CRS 4.0(x), issues have been found in some upgrades from IPCC Express or IP IVR 3.x to IPCC Express or IP IVR 4.0(x). This issue does NOT affect new installations for 4.0 or add-ons to existing 4.0 installations.

Impact to orders in progress: Effective immediately NEW PRODUCT HOLD is being placed on all upgrade product IDs, both for purchase and via SASU, for the affected products. This issue does NOT affect new installations for 4.0 or add-ons to existing 4.0 installations.

Resolution: Resolved in the CRS 4.0(4) release, with a target release date of mid-April 2006.

Recommendations: If your IPCC Express Edition or IP IVR 3.X customer has already ordered or is planning to order an upgrade to 4.0, please inform them that we recommend they wait for the FCS of the 4.0.4 release.

Please address any questions to: ipcc-express-pm@cisco.com

Hope this helps.

Regards

Srikanth

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: