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Latest available IPCCX

Has 4.0(3) been put on hold? What is the current available IPCCX release, is it 4.0(1)?

Chris

1 REPLY
New Member

Re: Latest available IPCCX

Hi,

The current version available is 4.0(3).Next version 4.0(4) is on hold.

Refer the cisco alert below for 4.0(4) hold:

Cisco Field Alert

Effective Date: February 3, 2006

Affected Products: Cisco IPCC Express and IP IVR

Affected Releases: Upgrades from any CRS 3.x to CRS 4.0(1), 4.0(2), and 4.0(3)

Issue: While most customers have successfully upgraded to CRS 4.0(x), issues have been found in some upgrades from IPCC Express or IP IVR 3.x to IPCC Express or IP IVR 4.0(x). This issue does NOT affect new installations for 4.0 or add-ons to existing 4.0 installations.

Impact to orders in progress: Effective immediately NEW PRODUCT HOLD is being placed on all upgrade product IDs, both for purchase and via SASU, for the affected products. This issue does NOT affect new installations for 4.0 or add-ons to existing 4.0 installations.

Resolution: Resolved in the CRS 4.0(4) release, with a target release date of mid-April 2006.

Recommendations: If your IPCC Express Edition or IP IVR 3.X customer has already ordered or is planning to order an upgrade to 4.0, please inform them that we recommend they wait for the FCS of the 4.0.4 release.

Please address any questions to: ipcc-express-pm@cisco.com

Hope this helps.

Regards

Srikanth

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