Not really; there are the 10 custom vars plus 'account number' and 'cust entered digits'. You can insert multiple 'tokens' to each one, so the var becomes several items split by '|' by default. THis may limit what you can do in terms of screen pops and so on.
Generally if you need more data for the Agent, then it's best to suppy a 'key' i.e. account number, and pop that into another app or a CAD-embedded web page that returns other data.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...