Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Legato Backup and restoration of ICM servers

Hi,

I have a query around using Legato to backup and restore all ICM servers.

1. There are no Cisco supported backup and restore third party software?

2.Will Cisco support Legatop third party software on the servers?

3. Has anyone used Legato to backup and restore all ICM servers, did you face any issues especially around the SQL databases?

4. Any tips or hints?

Thanks for your help in advance

1 REPLY
Silver

Re: Legato Backup and restoration of ICM servers

Cisco does not support third-party utilities for backing up the Cisco CallManager database. Doing so voids your TAC support.

Use the included Cisco IP telephony Applications Backup Utility to back up the Cisco CallManager database to a separate machine. Then, use that separate machine to run your third-party backup software.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_troubleshooting_guide_chapter09186a00801eb002.html#1099591

136
Views
0
Helpful
1
Replies