We purchased UCCX 7 for an install and then were advised to move to 8. As we had just built the server, with no scripts/users, we thought we would get the disk, blow away the previous install and then put the license on.....so easy in theory.
Went well up to the licensing part, when the licence we got from Cisco failed with a The license for Cisco Unified Standard ESW or UCSS upgrade is not a valid addition for the package None and will therefor be ignored. etc etc etc
Spoke to Cisco who gave us a new license for V8.0.2 install....which failed on The license for Cisco Unified CCX Premium Seat is not a valid addition for the package None and therefore it will be ignored.
When I look to the console and Show UCCX License, it tells me
Package: NoneCisco Unified CCX license package is None. Please upload a valid licence file through Cisco Unified CCX Administration....
Cisco have now escalated this to a TAC engineer, but does anyone have any ideas?
I guess the reason UCCX 8 is stating the package is none because none of the licenses you have received contains the feature which states if the server will act as standard/enhanced/premium package server
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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