I have a Cisco CCX 8.5 and I will install and configure QM Application to screen and audio recording. I have 84 Premium Seat Licenses loaded im my Cisco CCX. My question is: This license is sufficient to install QM Application or I need purchase AQM licenses too?
You must also purchase the licenses for QM, there are three levels depending on what your recording needs are. I recommend you reach out to your Cisco Partner or myself directly to learn more should you have further questions.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...