Is there any current version of IPCC Express Standard coresident with Callmanager that limits the number of IVR ports to something less than 150? We?re getting a question from a prospective customer saying that ipcc express co-res is limited to 10 calls in queue simultaneously. I know there are agent and media port limitations, but haven?t heard of this queuing limitation.
As far as I know there is no difference between coresident or standalone install.
The number of CTI ports however do limit the number of calls in queue as well, as each contact that is in queue occupies one CTI port. Typical the license holds the number of ports. You can check the number of licensed ports in Start --> Programs --> Cisco CRA Administrator --> License Update Utility.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...