I have a customer who's ordering CUWL pro for all their users, but they want premium UCCX and high availability. Do I just need an upgrade part number for the seats (ie, for 25 users, a STD to PRE seat upgrade license?) If so, anyone know a part number for the 7.0 CCX STD to PRE upgrade?
Similarly, would HA need any special part number due to the CUWL?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...