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/LOAD 0: we need to keep agent in ready state, so what should be?

/LOAD 0 is used in the Peripheral Gateway configuration in the configuration manager, and it cause the agent to become Not Ready if there will be a switching from PG to another PG (from CTIOS server to another CTIOS server), so what the /LOAD value should be instead of 0 to keep the agent in Ready state?

Actually this is happening when we are using the developped CTIOS (was developped using the API), as the client send two IPs to the CTIOS server, so when refresh the page (the application page of the desktop which contains the embeded developped CTI client), then agent become NotReady and it connects to another CTI server. In that case, we need the agent to stay in it is ready status, what is the value that should be passed with the /LOAD?

Regards

Bilal

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Re: /LOAD 0: we need to keep agent in ready state, so what shoul

If I remember correctly the only to options are /load 0 and /load 1, which is not ready and log out on failover.  What you could do is customize the desktop to force ready after a failover, but I don't see how this would be possible with the out of the box CTIOS.

david

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