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Login successful the redirection to a blank page

Dears,

After installing UCCX 7 and running setup for initial configuration, i faced a problem:

When i login through the web interface http://192.168.101.53/appadmin, it prompts me for a user id and password, and after entering them correctly, i am redirected to a blank page, and i see the following url: http://192.168.101.53/appadmin/j_security_check

Your help is really appreciated,

Moustafa

20 Replies 20

Hi,

The PDI provided me another solution:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00805a7acc.shtml#s3

I'll try out both options and will let you know.

I am having the same problem : it stay on j_security_check with a blank page.

I have see that if I enter a wrong user it show the Unotorized message.

But with the Administrator ciscocisco

I have this error.

I have try to do the solution 1 on :

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00805a7acc.shtml#solution3

but I have no C:\winnt\system32\ccn or .ini file.

any idea ?

I can't do the solution 2 that tell me to modify AD.

Solution 1, 2 are for CRS 3.x-4.x. Only in this CRS versions you can find

files .ini in directory C:\winnt\system32\ccn.

For CCX 7.x you can use solution with cet.bat file (at the end of this document http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00805a7acc.shtml )

I had the similar problem and I checked this solution. It's working :-)

I had a suggestion from TAC with version 7.x that works for me...

backup the

program files/wfavvid/tomcat_appadmin/webapp/appadmin

when you log back it's gona create the appadmin again and fix the problem

Philippe;

I had that problem after putting in SR4..

Now if I can just get the repository fixed - i'd be doing well.

what did you done to fix your SR4