I recently upgraded a customers CRS / IPCC server to 3.(5)4. Now the agents are complaining that when the choose agent login on their IP phone there is a very long delay and the phone says "Requesting". After about a minute or so they are able to login as normal.
I always enabled Call monitoring and SPANed the traffic to the second NIC. I figured that this extra traffic to the server may be causing this delay but it still seems extremely long. The URLs that are programmed for the phone to use are all IP not domain names so I know it's not related to DNS lookup.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...