We just upgraded from UCCX & CUCM, 8x to 9.1 and suddenly get a fluid moving delay when agents answer a call....it will vary from 5-15 seconds of silence making callers think the call was dropped.
I say fluid as it moves from user to user during the day and varies in length. Somedays a user has a constant 10 second silent pause before they can talk to the caller, the next day almost no pause then the next day the pause will vary from 2-5 seconds to 8 seconds then disappear on the next test call. This behavior makes me think it’s not in the scripting and all the CTI ports appear ok……
Everything except for our DR site (all applications and hardware) is in our LAN. The VoIP system as been installed for a few years with no issue until after the upgrade to 9.1. The delay is only affecting UCCX agents and not standard CUCM users.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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