Loss of reporting data during CCX upgra...

Community Member

‎08-13-2013 10:42 AM

Hi all,

I'm planning on upgrading a CCX 9.0 HA pair using the procedure in this thread:

https://supportforums.cisco.com/thread/2062037

The procedure makes sense to me, but I do have one question. Will I lose reporting data from calls that come in after I start the upgrade, but before I'm rebooted and running on the new CCX version? Or will it save the reporting data for calls that come in during the upgrade process?

Thanks!

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