07-23-2009 10:15 AM - edited 03-14-2019 04:24 AM
UCCE - 7.5.5
CVP - 7.0
CCM - 6.1
We have a Type 10 Network VRU configured with a label 8222222222 on the CCM Pim.
Everything is working fine from a call routing functionality.
Is there a way to mask the label 8222222222XXX from appearing on the phone when the route point is dialed?
Thanks
Courtland
07-23-2009 11:13 AM
Excellent question, to which I do not know the answer. I'll be watching this thread.
Regards,
Geoff
08-04-2010 07:26 AM
There is a UCM service paramater that controls the display of the dialed number. In UCM 7.x the paramater is "Always Display Original Dialed Number". The default is False. Set it to True, and the CTI RP DN should be displayed instead of the UCM VRU label.
08-04-2010 07:50 AM
Interesting. I'll have to try that today and I'll report back.
Regards,
Geoff
08-05-2010 08:19 AM
Always Display Original Dialed Number solves this issue but can create another. When this option is enabled and an extension is call forwarded, the calling party would not see where it is forwarded to.
Here is what we did.
Set Connected Line ID Presentation option of Connected Party Transformations on the route pattern to 'Restricted". When the number is dialed th display now shows 'To Unknown Number'
Thanks
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