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New Member

Maximum Skill Group limitation

There is currently a limitation of maximum 20 skill group for Avaya PG. Is there any workaround. We are planning to have around 60 SG. I read in one TAC case that Avaya RTA 5.05b supports more than 20 SG. Can anyone throw some light. Thanks.

4 REPLIES
New Member

Re: Maximum Skill Group limitation

Sorry just checked and found out that 50 is the current limitation for 7.2.

Re: Maximum Skill Group limitation

This is an interesting question!! I was unaware there was any limits on this? I just imported 160 for a ccm PG, if this going to be an issue?

Chad

Green

Re: Maximum Skill Group limitation

On the CUCM PG - not that I know of.

Regards,

Geoff

Re: Maximum Skill Group limitation

good... good :)

Chad

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