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mdsproc out of service on PG1A

Hi all,

We have a UCCE system version 9.0

We noticed that the mdsproc is out of service on PG1A while it is running well on PG1B.

What should i do with this issue?

Thank you in advance.

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Re: mdsproc out of service on PG1A

How's the mdsproc on the central controller and other PGs doing? Need to rule out that this is an isolated issue and not something related to any layer 1 or 2 issues regarding your private network.

A few things you can check

- What does Portico tell you regarding mdsproc? Is it simply InSvc-Pr-Dsb or something else?

- For your adapter connections, is your Visible/Public NIC listed above the Private NIC?

- If you dump the PG1B mdsproc log, does it say the following:

Connectivity with duplexed partner has been lost due to a failure of the private network, or duplexed partner is out of service

Trace: Received TOS request: sequence = 1

Trace: Sending TOS response: sequence=1 status=ENABLED

Peer Synchronizer was found to be active

- If you dump the PG1A mdsproc log, does it say the following:

Connectivity with duplexed partner has been lost due to a failure of the private network, or duplexed partner is out of service

Initiating test of peer Synchronizer

Trace: Received TOS request: sequence = 1

Trace: Sending TOS response: sequence=1 status=ENABLED

Peer Synchronizer was found to be active

Synchronizer suspending operation

MDS going out of service

- if you run opctest /cust /node PG1B

opctest: status

what do you see for the last heartbeat datetime for process opc ? Also, make sure you type quit and not exit to get out of opctest.

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