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Media Server and CVP

Hi,

 

can any one tell me the differece between media server and CVP? why we are usng media server and how it differs from CVP

1 REPLY

in short,media server is a

in short,

media server is a web server which serves media on http request coming from http client. e.g vxml gateway.

CVP is VRU/IVR which in ucce deployment which provides self service, queuing etc with the help of the integration with ICM and other component.

 

CVP does even more then VRU/IVR, end there is big difference between CVP and media server.

 

this is the best time to start studying CVP srnd, and getting started with CVP guide.

regards

Chintan

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