Re: Messages are not played at Run Ext Scripts node
Is this not the same question you asked a couple of days ago in "Contact Center: Messages are not played at Run Ext Scripts"?
Try to isolate the problem. Send the call from the Start node to the Run Ext Script then Release. Is the message being played? If not, check the CVP log/error files. Should be simple to find the misconfiguration.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...