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Microsoft Vulnerability (KB968389) on UCCX

The government has recently scanned our servers and detected an vulnerability within UCCX OS2003. The vulnerability can be found on Microsoft's website, under the Microsoft Bulletin; MS09-059. Our servers are running Cisco's recommended Microsoft Windows Server 2003 SP2 along with OS Service Release 2003.1.5aSR3a. Based on this vulnerability, the government wants us to either uninstall KB968389 from the servers (located under Add or Remove Programs) or enable Windows Firewall which has impacted several services within IPCC. Otherwise, they want us to remove the servers from the network.

What is Cisco's recommended solution for this vulnerability?

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