10-30-2013 01:59 AM - edited 03-14-2019 12:39 PM
I plan to execute an upgrade of CUCM and CUCX from version 7.0 to a version 9.1(CUCM) and 9.0 (CUCX) respectively on a VMware ESXI 5.0 . I will be grateful if someone
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Posted by WebUser AkHi LeSh from Cisco Support Community App
10-30-2013 07:03 AM
Sounds like you did not get a chance to complete your sentence.
For CUCM upgrade similar question has been asked many times and depending on which exact version you are on just follow the "Drive to 9" process to stage and upgrade it directly on vmware by using DRS.
For CCX just follow the upgrade guide and use the PUT tool to migrate the data from windows based system to appliance.
HTH,
Chris
10-31-2013 01:27 PM
10-31-2013 01:34 PM
Not sure if I follow Add me where?
Chris
11-01-2013 11:55 AM
Hi - From CUCM 7.1.3 you can go for direct upgrade to 9.1.1
Since you are using 7.0 you need to upgarde 7.0 - 8.5
1. Take Backup of 7.0 from existing Box
2. Install COP File (ciscocm.refresh_upgrade_v1.2.cop.sgn)
3. Upgrade 7.0 - 8.5.1 Base Version and take a backup of 8.5.1
4. Built New CUCM - 8.5.1 exact vesion which you upgarded in existing Box on VMWARE and restore the Backup of 8.5.1 which were taken fom existing Box.
5. Insall same COP File (ciscocm.refresh_upgrade_v1.2.cop.sgn) in CUCM - 8.5.1 which is running on VMWARE and upgrade to 9.1.1
UCCX:
1. Using PUT Tool, you can take backup of 7.X UCCX , Make sure you are using corect PUT Tool version, For EX: If you are going for 8.5.1 then you need to use PUT Tool which is in 8.5.1.exe
2. Also make sure you have installed and taken Backup from node which is acting as Master.
3. Biult new UCCX - 8.5.1 on VMWARE and restore backup which is in TAR file.
4. Upgarde UCCX from 8.5.1 o 8.5.1 SU3
5. Install COP File (ciscouccx.refresh_upgrade_v1.2.cop.sgn) and upgrade to 9.0.2
Best Practice:
Upgare CUCM 8.5.1 and UCCX 8.5.1 then upgarde CUCM 9.1.1 and then UCCX - 9.0.2
Also go for UCCX - 9.0.2 since i found few bugs in 9.0 w.r.t CAD
Please let me know if any additional informaion is required.
SIVANESAN R
11-03-2013 09:36 PM
Cisco unified contact center express
Current version :Cisco application administration-7.0(1)SR05_Build504
pakage cisco unified ccx premium
cluster default
New version: Cisco Unified CCX Administration
System version : 9.0.2.10000-71
Cisco Unified Call Manager
Current version :sysystem version 7.1.3.30000-1
New version:system version 9.1.1.20000-5
please do tell me the detailed step please
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Posted by WebUser AkHi LeSh from Cisco Support Community App
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