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New Member

MIVR-LIB_ICM-3-NO_IDLE_TRUNKS Error

I am running into an issue with a UCCE translation route and I cannot seem to figure out why this is error is happening. The service and trunk group are all setup with a matching ID as the JTAPI call control group (as well as the application and media termination group) I have several trunk defined within the trunk group itself (13 trunks) but the IVR continuously dies with an error of MIVR-LIB_ICM-3-NO_IDLE_TRUNKS. I have several other translation routing applications running on this IVR and the UCCE without issue and if I switch the scripts for this TR to use the other translation route then everything works just fine. Any help would be appreciated.

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New Member

Re: MIVR-LIB_ICM-3-NO_IDLE_TRUNKS Error

Still don't know what the problem was but deleting the the entire chain (translation route, service, call control group, media group, etc...) and reconfiguring corrected the issue.

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