We are in the process of testing out the mobile agent features and I have gone through the documentation and setup everything according to the "Mobile Agent Guide for Cisco Unified CC Enterprise & Hosted". The problem I am running into is that each time I attempt to login via CAD 7.2 I receive the following error:
"Try to log in CTI PORT device for non-mobile agent or invalid CTI PORT for mobile agent. Login denied"
I found the error in the documents but as usual it is not very helpful in how to remedy the situation it just says that basically either the agent you are attempting to login with is not a mobile agent or there is a CTI port issue. Any suggestions would be greatly appreciated.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...