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Monitor Voice Mail Status in Unity Express

On a 2651 router with a CUE module, there appears to be no methods for monitoring the status of the V-mail service. There are no flags in SNMP to check the service.

Has anyone created/found an automated method to query for the status of the voice mail service in Unity Express?

What product would have the ability to check the status of the V-mail service?

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Re: Monitor Voice Mail Status in Unity Express

With Cisco Unity Express version 2.1.1, you can automated the status of voice mail service.

This URl speaks about Unity Express Custom Scripts Quick Start Guide should helps you:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008041d950.shtml

Community Member

Re: Monitor Voice Mail Status in Unity Express

Were actually looking for a way to monitor the status of the voicemail system remotely. I have written a script to backup the CUE automatically however it fails on occasion leaving the voicemail in offline mode. I would like to monitor the status of the voicemail to make sure it is online. There are no SNMP traps that support this, so I'm looking for another method.

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