I was wondering if anybody out there has succesfully deployed a Management System for IPCC Express 3.5. I customer has had a couple of down times (due to the O.S. by the way) and now wants to proactivelty be notified of any future failure..
I found that cisco has Cisco Unified Operations Manager 1.1, but it doesn't mention whether it works with IPCCx 3.5 or not. Besides, maybe in the market there are other solutions that have proved to be more cost-effective while still meeting manageability requirements.
The VoIP Monitor Server enables the silent monitoring and recording features in Cisco Agent Desktop. It accomplishes this by sniffing network traffic to and from select IP phones, voice gateways, and/or the Cisco CallManager.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...