How can I lower the volume of the tone played to an agent that alert him that he is being monitored by a supervisor? The tone plays every few seconds and is too loud almost overcoming the conversation.
We are using Call Manager based silent monitoring and the agent and supervisor are using Finesse.
If that is the case then you can disable the second option for connected parties and keep it enabled for observed target alone. By default there is no option to reduce the monitoring tone. As these tones are are inbuilt and will be under OS administration. Modifying something there is not recommended.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...