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Monthly IPCC agent reports w/daily averages?

CRA Historical Reports, Version 3.5 (3.1)

Is there a way in CRA to run monthly reports with daily averages of calls handled per agent?

Nat

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Re: Monthly IPCC agent reports w/daily averages?

Cisco Customer Response Applications Historical Reports User Guide 3.1

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_3_1/english/agents/hr_user/index.htm

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