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Moving contact center and mac licensing

Hello all. I am getting ready to move UCCX 8.5 to a new host and datastore in vmware. Since moving this will re-assign a mac address, I assume my license will become invalid. Do I need to manually edit the vmware settings so that it maintains the same mac address before powering this machine on in the new location? I assume this is necessary for vmotion as well. Thanks!

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Moving contact center and mac licensing

After you change your CCX settings, you will go into grace period, simply contact licensing@cisco.com for the licenses to be rehosted.

HTH,

Chris

Moving contact center and mac licensing

Personally, I would just change the MAC of your new VM to match the old one and now licensing is one less thing you have to worry about.

david

New Member

Moving contact center and mac licensing

Thanks David. This is my thoughts as well. I assume as long as nothing else changes, (ip address, hostname), then cloning the MAC address in VMware should keep the same license MAC, correct?

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