I need to firewall off my VOIP Networks from the rest of the Data Networks. All of my phones and servers are on the VOIP networks, but the IPCC Agents and Supervisors are not. This is a 4.0(5) IPCC and 4.2(3) CCM and I am looking for any documentation that might help.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...