Hello All. We had a scenario today where multiple agents received the same outside call. The outside call went first to agent 1, which did not answer before the ring time out, and then the call went to agent 1 and agent 2 at the same time. Any ideas?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.