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Multiple contacts in a IPCC Express script

Amine-K
Level 1
Level 1

Hello,

I want to establish multiple contacts in a script using 'Place a Call' step for a list of users. The problem is that I want a different contact for each user because using the same contact caused exceptions.

Is it possible?

1 Reply 1

Amine-K
Level 1
Level 1

Hello,

How can I make this scenario possible : I want to call different DNs (stored in a DB) at the same time, I mean that I don't want to call each one only if the previous call is over. I want to have the different calls for different users at the same time. I'm using IP IVR could someone help me pls.

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