I want to establish multiple contacts in a script using 'Place a Call' step for a list of users. The problem is that I want a different contact for each user because using the same contact caused exceptions.
How can I make this scenario possible : I want to call different DNs (stored in a DB) at the same time, I mean that I don't want to call each one only if the previous call is over. I want to have the different calls for different users at the same time. I'm using IP IVR could someone help me pls.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...