This should be an easy one ... but I need the sanity check.
Agents are assigned skills for CSQ 1 and CSQ 2.
I have existing calls in CSQ 1, and then a new call is added to CSQ 2. Are calls dequeued FIFO across both CSQs to the same resource pool? So all existing calls in CSQ1 are handled before the call in CSQ2 is handled?
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...