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Multiple IVRs in Router 2811

HI,

I am having a small query regardng multiple IVR installation in Cisco 2811 Router.

My query is:

1. I have a Router CISCO2811-CCME/K9, Can i configure multiple IVR on Single Router.

2. I need to clear one more thing, for multiple IVR on a router then you should have Unity Express IVR X Sessions (Model Number: SCUE-IVR-SX)?

Awaiting your quick response

Thanks and regards,

1 REPLY

Re: Multiple IVRs in Router 2811

The 2811 as a CME only supports IVR by TCL or VXML script. B-ACD for example is queueing all written in TCL. If you plan to do anything advanced with scripting and this is a CME do yourself a favor and get a NM-CUE with the IVR ports you speak of above.

HTH, please rate helpful posts

Chad

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