have a very small contact centre right now. at present, when customers are in queue, i have a single wav file playing on hold music. the customer now wants to replace that with his own advertisments. he has three wav files each approximately 1 minute long. i need to put that as the on hold now but i cant seem to figure out how to go about linking the three files to play. i was thinking of combining the 3 files and save as one. any ideas on this?
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...