Multiple queues, few people reporting issue, calls drops after short time
Random agents, usually about 2 or 3 per day for last couple of days, have reported that a call will be delivered to them from the queue and a minute or less into the call the call will just drop. It's happened on different queues on different call centers coming in on different PRI's, etc. Can't seem to find anything wrong and it doesn't seem to be widespread at this point. Just a couple of people a day have complained about it and they come in the next day and it's fine. Any suggestions?
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...