We are looking at a UCCX/UCM deploymenty. In the case of music while in queue for the callers..what's the source of that music? Is it local from the UCCX servers, or does it need to come from Call Mgr MoH?
True MoH will come from UCM; however, some people choose to play a prompt file that contains the appropriate music/messaging instead of using the Call Hold/Unhold steps. In that case, the audio would be sourced from the CCX server.
Assuming I want to actually change the MoH, what's the process? I've uploaded my new file to UCM, created a MoH Audio Source for it and then selected it in the application trigger properties...still no change. Thanks.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.