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New Member

Need example of how to queue recorded voicemails

Besides this post, I have found no references to how to redirect voicemails back to a queue. The post I just mentioned referenced a script that has since been deleted.

Has anyone out there done this sucessfully?

If you have or you tried and it was a nightmare, can you share your experience and if sucessful, perhaps a tip on how I can do it myself?

Thanks,

Sara

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New Member

Need example of how to queue recorded voicemails

Try this lots of good stuff in there. Look under Advanced Queues for what you are looking to do.

www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/design/guide

/script_repository_701.zip

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New Member

Need example of how to queue recorded voicemails

Try this lots of good stuff in there. Look under Advanced Queues for what you are looking to do.

www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/design/guide

/script_repository_701.zip

New Member

Need example of how to queue recorded voicemails

Thanks. That is very helpful. I will try and post back here later with results of how it goes.

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