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327
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5
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Need # key in menu option

ANUJ KUMAR
Level 1
Level 1

Hello,

I am creating a script and menu is playing using micro app. I want to put # key as an option in menu. Can someone please guide what will be the configration param for network Network VRU Script.

Thanks in Advance!!

Regards

Anuj Kumar

1 Accepted Solution

Accepted Solutions

Omar Deen
Spotlight
Spotlight

If your options are something like 1, 2, 3, 4, 5, or #... you setup the menu microapp like this...

1-5/#, <configure the rest of the parameter>

View solution in original post

5 Replies 5

Chris Deren
Hall of Fame
Hall of Fame

Using the Menu micro-app, both # and * are allowed:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp10_0/feature/guide/CCVP_BK_FA976D84_00_feature-guide-for-cisco-customer/CCVP_BK_FA976D84_00_feature-guide-for-cisco-customer_chapter_01.html#CCVP_TP_G46BC8BE_00

Thanks Chris,

Document is really help full to work with microapp..!!

+5 to Omar for providing exact solution. I approach is to teach people how to fish, so next time you have similar question you'll know where to find it :-)

Omar Deen
Spotlight
Spotlight

If your options are something like 1, 2, 3, 4, 5, or #... you setup the menu microapp like this...

1-5/#, <configure the rest of the parameter>

Thanks alot Omar, This was really help to configure my microapp.