cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
362
Views
0
Helpful
1
Replies

Need to build 250 Route Points

jasonprescott
Level 1
Level 1

I'm building an application which has 250 different Dialed numbers associated with it. Does anyone know of a good way to build the Route Points in Call Manager in bulk? Building them one by one is going to take forever, and I dont think that you can use BAT to build CTI route points.

1 Reply 1

webberr
Level 1
Level 1

Hi Jason,

You are correct - CTI Route Points don't work with BAT. Is it possible to use a wildcard pattern to cover the number needed?

We started to go down the road of inputting about 150 CTI Route Points. Way before we finished the system admin web page slowed to a painful crawl. We backed out and instead used a wildcard CTI Route Point such as 51XXX. Any phone with a more specific extension (51222) won't be affected since the exact extension is a better match than the 51XXX wildcard. The only thing we had to account for in the script is if someone dialed a 51XXX number that was not in service (since it does get picked up by the script).

HTH, Rob.